Every call your desk makes,
read and on the record.
Speech Rec turns recorded broker calls into compliance evidence and sales intelligence — the risk phrases, deposit intent and QA scores that matter, surfaced automatically.
Catch the phrase before the regulator does
Every call is scanned against a severity-graded lexicon — guarantees, pressure, misrepresentation, suitability gaps and evasion — deterministically, with no model in the loop. Flags roll up per agent, escalate when they cross the line, and land in a tamper-evident audit trail.
- ✓ Deterministic phrase surveillance across five risk categories
- ✓ QA scoring and one-click escalation to a reviewer
- ✓ Monday-morning compliance digest, by email and Slack
See the money on every call
Speech Rec reads deposit intent and stance, the instruments discussed, objections raised and whether a follow-up was actually booked — then correlates each call to your CRM contact so the desk knows exactly who to call back first.
- ✓ Deposit intent scored, with the reasons it landed there
- ✓ Instrument & asset-class recognition out of the box
- ✓ Pipeline by stance, and the interested calls with no callback
Who talked, who listened, who improved
When calls are diarised, Speech Rec measures talk ratio, longest monologue, dead air, interruptions, questions asked and speaking pace — and rolls it into an agent scorecard that trends week over week. No speaker labels, no fabricated numbers.
- ✓ Talk-time balance and monologue detection per call
- ✓ Agent scorecards with a weekly trend line
- ✓ Coaching flags a manager can act on in minutes
Your calls stay on your infrastructure
Transcription runs on your own machine with faster-whisper. The write-up — titles, summaries, action points — runs through your own Claude, not a third-party billing account. The app states, honestly, what leaves the network, and nothing about a recording has to.
- ✓ On-machine ASR — no audio upload required
- ✓ Role-based accounts, PII redaction, DSAR export
- ✓ Runs local, or on your own cloud — your choice
- ✓ Fully white-label — your name, logo and colour throughout
Three steps from a call to an answer
No rip-and-replace. Point your recordings at it and read the intelligence.
Record or import
Drop in a file, or wire up Twilio, Telnyx or your VoIP call-recording webhook. Bulk import is one queue away.
Transcribe on your machine
faster-whisper transcribes and diarises locally. Nothing is sent to a transcription vendor.
Read the intelligence
Compliance flags, sales signals, QA and coaching land on one dashboard — and in a morning digest.
Put a real call through it
Open the live demo, or sign in to your desk. It reads a genuine brokerage call end to end — flags, intent and all.